Tech.Report about Mercurial as in Eric IDE

Greg Ward greg at gerg.ca
Thu Jun 5 01:23:32 UTC 2014


[presumably text by Pietro Moras]
>   With Eric people that was the usual way, whereas with Mercurial people
>   such dialog revealed more and more difficult, as virtually any
>   expressed perplexity, or question, or doubt, not to mention possible
>   bug accounts, were considered little less than an affront, a crime of
>   lese-majesty perpetrated by an impudent user.

Pietro,

I don't want to sound harsh, but I'm going to be completely blunt and
honest. The problems you have had communicating with the Mercurial
community are not problems with the Mercurial community. They are
problems with your communication style.

For starters, all of the questions you have posted demonstrate that
you have only a very basic knowledge of Mercurial. That's OK, everyone
starts out knowing nothing about Mercurial. But there is an excellent
book available for free online, and the built-in help is generally
pretty good. When you ask questions that demonstrate that you have not
read (or not understood) the available documentation, people are less
likely to help you. Or they are more likely to suggest that you start
by reading the documentation.

If you *have* read the available documentation and not understood it,
you should say so. That indicates there is a problem with the
documentation. It should be comprehensible to anyone who can read
English.

Also, when people try to answer your question in good faith but end up
answering a different question than you thought you were asking,
getting impatient and hostile does not help. It actually makes people
ignore your questions and stop trying to help you. You should stop and
consider if you are asking questions in the clearest possible way.

(Hint: you're not asking questions in a clear way. The best way is to
explain what you are trying to accomplish, what you tried, and how
it's not working. Then people can actually tell you how to accomplish
X, rather than explaining what Y does.)

       Greg
-- 
Greg Ward                            http://www.gerg.ca
<greg at gerg.ca>                       @gergdotca



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