mercuria destroys everyone's work

[Arne Babenhauserheide]

Am Donnerstag, 14. Januar 2016, 05:25:39 schrieb Franklin M. Siler:
> > > Grow up, and work toward solutions- not blaming users.
> > 
> > Apparently that only applies to those spending their time answering questions, but not to those asking them?
> > 
> In a perfect world, everyone involved in a conversation would be civil from the start.  The reality is that, of course, our world is complex- and if someone is using a product, paid or not, that frustrates them, they may fire off an intemperate email.  This does not excuse a nasty reply.  It’s perfectly fine to say nothing, or give a hollow commiseration, or whatever.

I got an email this week telling me how the Mercurial community was
hostile. I could not believe it from my experience from a few years
back. But this thread today was just that: The original poster was

- told the problem does not happen,
- told it’s the users fault and
- told what others speculated was done.

Why did the mood drop so badly that people wrote this — instead of
asking what exactly the users team did — to try to help fix it?

Best wishes,
Arne
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